Personalization & Customisation

Product Personalization | PromotionalWears.com

At PromotionalWears.com, we offer professional-grade customization services across a wide range of promotional and corporate gift items. From logo printing and embroidery to laser engraving, our goal is to bring your brand to life through personalized merchandise.

1. Personalization Services Offered

We provide the following customization methods depending on the product type:

• Screen Printing (T-Shirts, Bags, Jackets)

• Digital Printing (DTG, UV, Sublimation)

• Embroidery (Apparel, Caps, Uniforms)

• Laser Engraving (Metal Pens, Bottles, Trophies)

• Heat Press/Vinyl Transfer (On request)

We use modern machinery and skilled operators to ensure your brand identity is printed or embroidered with accuracy and quality.

2. Customer Responsibilities

When you submit any logo, text, design, or creative file for branding, you agree to the following:

• You have full legal ownership or authorization to use the submitted content.

• You accept full responsibility for any intellectual property, trademark, copyright, or third-party claim arising from its use.

• PromotionalWears acts solely as a service provider and does not review or verify the legal rights of submitted content.

Disclaimer: PromotionalWears shall not be held responsible for legal disputes, losses, or penalties arising out of third-party logos or designs submitted by the customer.

3. Mockups & Approvals

For orders with logo customization:

• A digital mockup or layout file may be provided on request.

• Customer approval is required before production.

• Once approved, no changes will be accepted.

Delays in artwork approval may result in shipping delays.

4. Branding Placement & Color Matching

• Final print or embroidery placement may differ slightly due to product surface or manual adjustments.

• Minor color variations may occur due to screen vs. material appearance. These are industry-accepted tolerances.

5. Production Timeline for Personalized Products

• Personalized products typically require 5–10 business days for processing.

• Orders for festive gifting (Diwali, Christmas, New Year 2025–2026) or bulk corporate promotions may take longer.

• Express processing is available on request with additional charges.

6. No Returns or Cancellations for Custom Orders

All customized or personalized items are non-returnable and non-refundable, unless:

• There is a clear manufacturing defect

• The delivered product does not match the approved sample/mockup

No refunds or exchanges are offered for:

• Minor variances in print position or color

• Products that have been approved and then disputed post-delivery

Engraving Services | PromotionalWears.com

At PromotionalWears.com, we offer precision engraving services to add a premium, permanent touch to your corporate gifts, awards, and promotional items. Ideal for creating high-value branding, engraving is available on metal, wood, acrylic, and glass products.

1. What We Engrave

We provide laser and rotary engraving on a wide range of promotional items:

• Metal: Pens, flasks, tumblers, trophies, keychains

• Wood: Gift boxes, wooden plaques, awards

• Acrylic & Glass: Mementos, trophies, nameplates

• Leather (on request): Executive folders, wallets, travel pouches

All engraving is done with industry-grade precision machines for clean, permanent results that won’t fade or peel.

2. Ideal Use Cases

Engraving is best suited for:

• Corporate gifts with logo and employee names

• Award trophies with recipient details and branding

• Personalized gifting for Diwali, Christmas, and New Year 2025–2026

• Promotional items where durability and brand recall matter

3. Artwork Responsibility

When submitting content for engraving (logos, names, taglines), the customer agrees that:

• They have full legal rights to use the content

• PromotionalWears is not responsible for verifying copyright, trademark, or brand ownership

• Any legal claims or third-party disputes are the sole responsibility of the customer

  Disclaimer: PromotionalWears only executes engraving based on customer-submitted files. We do not assume liability for any legal consequences from the use of logos, text, or designs.

4. Approvals & Tolerances

• A digital layout or sample image may be shared before engraving (for bulk or corporate orders)

• Once approved, changes are not permitted

• Minor variations in engraving shade, position, or size (within industry tolerance) may occur and are not considered defects

5. No Return on Engraved Products

Engraved items are non-returnable and non-refundable, unless:

• A manufacturing defect is proven

• The final product clearly deviates from the approved artwork/layout

6. Delivery & Timelines

• Standard engraving time: 7–10 working days

• Bulk orders or festive season (Diwali/New Year 2025–2026) may take longer

• Worldwide delivery available with tracking

and from birthday gift to anniversary gifts or gifts for any other occasions are beautifully engraved to mark the events and recipient a special one.

Custom Embroidery Services | PromotionalWears.com

Enhance your corporate gifting and branding experience with premium embroidery services from PromotionalWears.com. We specialize in high-definition logo embroidery on a wide range of apparel and merchandise to give your brand a long-lasting, professional finish.

1. Embroidery Services Offered

We use computerized multi-head embroidery machines to create detailed and durable branding on:

• Apparel: Polo T-shirts, Round-neck Tees, Shirts, Jackets

• Caps & Headwear: Baseball caps, visors, beanies

• Bags: Duffle bags, laptop bags, backpacks

• Uniforms: Healthcare, hospitality, industrial wear

• Gifting Items: Towels, office kits, accessories (on request)

  Embroidery ensures your logo is stitched directly into the fabric, making it fade-resistant and suitable for long-term brand recall.

2. Ideal for Corporate & Festive Gifting

Embroidery is perfect for:

• Corporate gifts for employees, dealers & partners

• Employee welcome kits & HR gifting

• Festive gifts for Diwali, Christmas, New Year 2025–2026

• Event uniforms, marathons, expos, and trade fairs

• Premium giveaways for international clients

3. Logo Submission & Legal Responsibility

When you upload or submit a logo/design for embroidery:

• You confirm you have full ownership or legal authorization

• PromotionalWears is not liable for trademark or IP disputes

• We act solely as a service provider based on your instructions

Disclaimer: PromotionalWears shall not be held responsible for any legal claim arising from the misuse of uploaded artwork or brand logos.

4. Stitch File & Approval Process

• For embroidery, a digitized stitch file is created from your logo

• We share a sample or image for approval (for bulk orders)

• Once approved, no changes can be made

• Delays in approvals may affect production timelines

5. No Returns on Embroidered Products

All embroidered products are non-returnable and non-refundable, unless:

• A genuine manufacturing defect is proven

• The item differs significantly from the approved sample

Minor variations in stitch size or placement are industry-accepted tolerances.

6. Delivery & Order Timelines

• Standard embroidery processing time: 5–10 working days

• Extended lead time for bulk, festive, or urgent orders

• No minimum quantity on most of the products– Order 1 piece or 1,000+

• Worldwide delivery with tracking support

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